Cartiva AI
Ecommerce
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Opsy AI
Services
AI-Powered Customer Engagement Platform

Your AI Agents Handle Every Customer
On Every Channel, 24/7

Deploy intelligent AI agents across WhatsApp, Messenger, Instagram, Telegram, your website โ€” and more channels coming. Capture leads automatically, manage orders, and let AI handle support while you grow.

WhatsApp WhatsApp
Messenger Messenger
Instagram Instagram
Telegram Telegram
Website Chat
SMS SOON
Email SOON
+ More coming
๐Ÿ’ฌ
1M+
Conversations Handled
โญ
95%
Satisfaction Rate
๐Ÿ•
24/7
Always-On Support
๐Ÿ“ฑ
5+
Channels Supported
LIVE
12
Businesses Active Now
Powering Your Growth With
AnthropicAnthropic
MetaMeta
OpenAI
ShopifyShopify
GeminiGemini
StripeStripe
WooCommerceWooCommerce
TikTokTikTok
n8nn8n
OVHOVH
HostingerHostinger
GoogleGoogle

Why Choose Digitivia?

We don't sell generic bots. We build fully customized AI workflows.

๐Ÿง 

Smart Decisions

Powered by advanced LLMs to handle complex logic and give accurate, context-aware responses.

โšก

Auto Execution

Performs tasks across your software ecosystem โ€” from capturing leads to sending order confirmations.

๐Ÿ“Š

Real-Time Analytics

Live insights, performance reports, sentiment analysis, and actionable business intelligence.

๐Ÿ”’

Enterprise Security

GDPR compliant, encrypted data, audit logging, role-based access control, and secure payments via Stripe.

Choose Your AI Agent

Two specialized agents, each built for a different world. Pick the one that fits โ€” or use both.

Cartiva AI

Ecommerce Agent

Built for online stores. Handles product recommendations, order tracking, cart recovery, and WhatsApp confirmations.

Shopify WooCommerce Easy Orders Order Mgmt

Opsy AI

Service Agent

Built for service businesses. Handles appointments, support tickets, patient triage, lead qualification, and CRM automation.

Healthcare Real Estate Hospitality Consulting

Industry Templates

E-Commerce

Product recommendations, order tracking, and automated support.

Real Estate

Property matching, viewing coordination, and lead qualification.

Healthcare

Patient triage, appointment management, and follow-up reminders.

Restaurants & Hospitality

Table booking, menu inquiries, and guest experience management.

What Can Our AI Agents Do?

Sales Agent
Cartiva ยท Ecom

Qualify leads and close deals automatically. Engage prospects 24/7, answer product questions, and push them through your pipeline.

Support Agent
Opsy ยท Services

Instant 24/7 support in Arabic & English. Handle complaints, track orders, and resolve issues before customers leave.

Try It Live

Chat with either AI agent right now โ€” see how each one handles real conversations.

Opsy AI ยท Services Demo
Online now
This is a demo โ€” sign up to deploy your own AI agent

Up and Running in 3 Steps

1

Connect Your Channels

Link WhatsApp, Messenger, Instagram, Telegram, or your website in minutes with our guided setup.

2

Configure Your AI Agent

Define your agent's personality, upload your knowledge base, and choose the right tone for your brand.

3

Go Live & Monitor

Your AI agent starts handling conversations instantly. Monitor from the unified inbox and take over anytime.

Everything You Need in One Platform

Automate customer interactions, manage leads, track orders, and create content โ€” all powered by AI.

🤖

AI Agents Across 5+ Channels

Deploy intelligent agents on WhatsApp, Messenger, Instagram, Telegram, your website โ€” with SMS and Email coming soon. One agent, every channel.

📨

Unified AI Inbox

Monitor all conversations in real-time. Seamlessly switch between AI and human mode. Never miss a customer message again.

📊

Built-in CRM & Pipeline

Auto-capture leads from conversations. Track them through table, kanban, and dashboard views with scoring and assignment.

🛒

Order Management

Track orders with status, payments, and delivery. Send automated WhatsApp confirmations with customizable templates.

🎨

Content Studio

Create posts with AI-generated images and captions. Schedule to Facebook and Instagram. Manage your content queue.

📖

Knowledge Base

Upload documents and add reference links. Your AI agents use this knowledge to give accurate, grounded responses.

Reviews Management

Monitor Google Business reviews. Track ratings, manage responses, and stay on top of your online reputation.

Follow-ups

Set up follow-up scheduling, automated notifications, and trigger-based actions for customer interactions.

💳

E-Commerce Integrations

Connect Shopify, WooCommerce, or Easy Orders. Sync your product catalog and manage orders from one place.

Simple, Transparent Pricing

Scale your AI agents with the perfect plan. Prices include VAT.

How We Compare

The only all-in-one AI agent + CRM + ecommerce platform built for MENA businesses.

Feature Digitivia WATI Respond.io Intercom ManyChat
Channels (current + roadmap)5 live + 2 comingWhatsApp only433
AI Included in Price✓ All plans+$0.99/conv+$29/mo
WhatsApp Business API--
Instagram + Messenger--
Telegram--------
Built-in CRM & PipelineFull CRMLimited--Basic--
Order Management----
Content Studio--------
E-Commerce (Shopify, WooCommerce)--
Google Reviews--------
Task Manager & Ticketing--
Arabic & RTL SupportNative----
MENA-Optimized--Partial
Starting Price$79/mo20% markup$79/mo$29/seat + AI$15 + $29 AI
All-in-One Price$79/mo totalVaries$199/mo$100+/mo$44+/mo

Frequently Asked Questions

Everything you need to know about Digitivia AI Agent.

What channels does the AI agent support?+
Digitivia AI Agent supports WhatsApp, Facebook Messenger, Instagram DMs, Telegram, and a website chat widget. All conversations appear in a unified inbox so you never miss a message.
How does the AI agent learn about my business?+
You configure each agent with a system prompt that defines its personality, knowledge, and behavior. You can also add reference links and upload documents to the Knowledge Base so the agent gives accurate, business-specific answers.
Can I take over a conversation from the AI?+
Yes. The AI Inbox has an AI/Human mode toggle. When you switch to Human mode, the AI pauses and you can respond directly. Switch back to AI mode anytime and the agent resumes.
What e-commerce platforms do you integrate with?+
We currently integrate with Shopify (via Storefront API), WooCommerce (via REST API), and Easy Orders. Your product catalog syncs automatically, and you can manage orders and send WhatsApp confirmations.
How does pricing work?+
We offer three plans โ€” Starter, Growth, and Pro โ€” with monthly or yearly billing (20% discount on yearly). Prices are shown in your local currency. All plans include the full platform; higher tiers unlock more conversations, advanced features, and priority support. Enterprise organizations can contact sales for a custom plan.
How do you handle data privacy?+
We are fully GDPR compliant. You can download or delete your data at any time. All data is encrypted in transit and at rest. We maintain audit logs and strict access controls.
Can my team use it together?+
Yes. You can invite team members and assign roles (Owner, Manager, Member) with granular permissions. Task assignment, lead assignment, and audit logging are built in.
How long does setup take?+
Most businesses are up and running in under 15 minutes. A guided setup wizard walks you through connecting your channels, configuring your agent, and adding your knowledge base. We also offer 2 free consultation sessions.

Quick Comparison

Feature Starter Growth Pro
Conversations / Month5,00012,00030,000
Auto Replies 24/7
Advanced Lead Qualify
Order Confirmation
CRM Integration
Priority Support----
Dedicated Insights----
Secure Payment Methods
stripe
InstaPay
📱 Vodafone Cash

Trusted & Secure

GDPR Compliant
SSL Encrypted
Secure Payments via Stripe
Team Roles & Permissions

Ready to Let AI Handle Your Customers?

Set up your first AI agent in under 15 minutes.

2 free consultation sessions included with every plan.

โ˜ฐ
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Agent Templates

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Documentation & User Guide

๐Ÿš€ Getting Started

Welcome to Digitivia AI Agent! This platform allows you to create, manage, and monitor powerful AI agents across multiple communication channels.

๐Ÿค– Agent Roles & System Prompts

The System Prompt is the brain of your agent. It defines who the agent is, what it knows, and how it speaks.

  • Role: Define the persona (e.g., Support Agent, Sales Rep).
  • Tone: Adjectives that describe the personality (e.g., Professional, Friendly, Helpful).
  • Knowledge Base Links: Add URLs that your agent should use as a reference to answer questions accurately.
Pro Tip: Be specific in your System Prompt. Instead of "You are a helpful assistant," try "You are an expert real estate consultant for Acme Realty, specializing in downtown apartments."

๐Ÿ”Œ Connecting Channels

To start receiving messages, you need to connect your social channels:

  • Go to the specific agent tab in the left sidebar.
  • Click the "Connect Channel" button.
  • Follow the integration steps (currently requires a consultation for setup).

๐Ÿ“จ Using AI Inbox & Sales Leads

  • AI Inbox: Monitor real-time conversations between your agents and consumers.
  • Sales Leads: Automatically captures contact details and interests from conversations.
  • Live Insights: View performance metrics, message volume, and engagement statistics.

Need more help?

If you're stuck or need a custom implementation, our team is here to help.

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User Name

Organization
Current Plan Free
Password
๐Ÿ“…

Free Consultation Meeting

Book a 30-minute consultation with our team to help you get the most out of your AI agents.

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Export Inbox Data

Download your conversation history

Excel (.xlsx)
CSV
ร—

Choose Your Plan

Scale your AI agents with the perfect plan

Monthly Yearly -20%
๐Ÿ”’ Secure Payment via Stripe