Changing the System Prompt will fundamentally alter how this agent
behaves, answers, and interacts.
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Documentation & User Guide
🚀 Getting Started
Welcome to Digitivia AI Agent! This platform allows you to
create, manage, and monitor
powerful
AI agents across multiple communication channels.
🤖 Agent Roles & System Prompts
The System Prompt is the brain of
your agent. It defines who the agent is, what it knows, and how it speaks.
Role: Define the persona (e.g.,
Support
Agent, Sales Rep).
Tone: Adjectives that describe the
personality (e.g., Professional, Friendly, Helpful).
Knowledge Base Links: Add URLs that
your
agent should use as a reference to answer questions accurately.
Pro Tip: Be specific in your System Prompt. Instead of "You are a helpful
assistant," try "You are an expert real estate consultant for Acme Realty, specializing in
downtown apartments."
🔌 Connecting Channels
To start receiving messages, you need to
connect
your social channels:
Go to the specific agent tab in the left
sidebar.
Click the "Connect Channel"
button.
Follow the integration steps (currently
requires
a consultation for setup).
📨 Using AI Inbox & Sales Leads
AI Inbox: Monitor real-time
conversations between your agents and consumers.
Sales Leads: Automatically captures
contact details and interests from conversations.
Live Insights: View performance
metrics, message volume, and engagement statistics.
Need more help?
If you're stuck or need a custom implementation, our team is
here to help.
U
User Name
user@example.com
Organization
Current PlanFree
Password
📅
Free Consultation Meeting
Book a 30-minute consultation with our team to help you get the most out
of
your AI agents.
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